Policies

Shipping.
Returns.
Privacy.

Last updated May 2026. Questions? Email info@pakdco.com.

Shipping & Returns

Shipping

In-stock orders (Fuel Shkr, Skoop) ship within 2 business days from our U.S. warehouse. Free U.S. shipping on orders $50+; standard rates calculated at checkout otherwise. Power Bowl pre-orders ship after production is complete — you’ll receive tracking information as soon as your order is on the way. Domestic shipping only for the first run.

Returns

30-day returns from delivery on unused items in original packaging. Customer pays return shipping unless the product is defective or damaged. Refunds issued to the original payment method within 5-7 business days of receipt.

Cancellations

Pre-orders can be cancelled anytime before production for a full refund. Once an order has shipped, the standard return process applies.

Damaged or Defective Items

If your order arrives damaged or defective, email info@pakdco.com within 7 days of delivery with photos. We’ll send a replacement at no cost.

Terms & Conditions

All pre-orders are charged at the time of purchase. Estimated shipping dates are subject to change depending on production timelines. Pricing, discounts, and promotions may change without notice. PAKD reserves the right to cancel or refuse orders at our discretion — full refunds will be provided if this occurs.

By placing an order with PAKD, you agree to these terms.

Intellectual Property

All content on this site — including product designs, logos, photography, and copy — is the property of PAKD LLC and may not be copied, reproduced, or distributed without permission.

Warranty

PAKD products are warranted against manufacturing defects for 1 year from date of purchase. Normal wear and tear, misuse, and damage from improper care (e.g., putting the stainless steel outer container in the microwave) are not covered.

Privacy Policy

PAKD values your privacy. We only collect the information needed to process your order and provide the best experience.

What We Collect

Information collected may include your name, email address, shipping information, and payment details. This data is used solely to fulfill orders, provide customer support, and communicate important updates about your purchase.

How We Use Your Information

What We Don’t Do

We do not sell or share your personal information with third parties for marketing purposes.

Payment Processing

Payments are processed securely through trusted third-party providers such as Stripe. PAKD does not store your full credit card information on our servers.

Cookies & Analytics

This site uses cookies for basic functionality and aggregated analytics. You can disable cookies in your browser settings, though some site features may not work properly.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. Email info@pakdco.com with your request and we’ll respond within 30 days.

By using this site, you agree to the terms outlined in this policy. © 2026 PAKD LLC. All rights reserved.